Privacy Policy

01 Information We Collect

Depending on the services you use, we may collect information that is necessary to process your application, order or support request.

02 How We Use Your Information

Personal information may be used for purposes necessary to provide and operate our services, including:

• Processing and managing your application.
• Processing and managing your order.
• Communicating with you about your order or application.
• Responding to customer support requests.
• Processing payments through applicable payment providers.
• Providing delivery and order-related services.
• Detecting and preventing fraudulent or unauthorized activity.
• Maintaining and improving website security and functionality.

03 Application Documents

If your application requires supporting documents, those documents may contain personal information.

Such information is used only as necessary to process the requested service, verify application details or provide customer support.

Customers should only upload documents requested through the appropriate application process and should ensure that the information provided is accurate.

04 Payment Information

Payments may be processed through third-party payment providers.

Where third-party payment processing is used, payment information may be handled directly by the applicable payment provider according to its own privacy and security practices.

We recommend reviewing the privacy policy and terms of the payment provider used for your transaction.

05 Communication

We may use your contact information to communicate with you about:

• Your application.
• Your order and payment status.
• Delivery or document-related information.
• Customer support requests.
• Important service-related notifications.

06 Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse or alteration.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

07 Data Retention

Personal information may be retained for as long as reasonably necessary to provide the requested services, manage orders, maintain business records, resolve disputes, comply with applicable obligations or protect our legitimate interests.

The length of time information is retained may depend on the type of information and the purpose for which it was collected.

08 Third-Party Services

Our website may rely on trusted third-party providers for certain services, including:

• Payment processing.
• Email delivery and communication.
• Website hosting and infrastructure.
• Security and technical services.
• Analytics or website functionality.

These providers may process information as necessary to provide their respective services and may have their own privacy policies.

09 Cookies & Similar Technologies

Our website may use cookies and similar technologies to maintain website functionality, improve the user experience, maintain security and understand how visitors use the website.

Depending on your browser and device settings, you may be able to control or disable certain cookies through your browser.

10 Your Information & Requests

Depending on applicable law, you may have rights relating to your personal information, including rights concerning access, correction or deletion of certain information.

If you have a privacy-related question or believe that information associated with you is inaccurate, please contact our support team.

11 Children's Privacy

Our services are not intended to be used by individuals who are not legally permitted to enter into the applicable transaction or agreement.

We do not knowingly request unnecessary personal information from children.

12 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or privacy practices.

Any updated version will be published on this page with a revised update date.