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Legal Information

Legal Information

Important information about our services, website usage, privacy, payments and customer responsibilities.

International Driving Licence

Legal Information & Important Notices

This page provides general legal information relating to the use of our website and the services available through it.

01 General Information

Our website provides services and information relating to International Driving Documents and related application services.

An International Driving Permit or International Driving Document does not replace your valid domestic driving licence. Customers should carry their valid national driving licence whenever required by applicable local regulations.

02 Use of Our Website

By using this website, you agree to use it only for lawful purposes and in accordance with these legal notices.

  • You must provide accurate information when submitting an application.
  • You must not attempt to interfere with the operation or security of the website.
  • You must not use the website for fraudulent, abusive or unlawful purposes.
  • You are responsible for maintaining the confidentiality of information associated with your account or order.

03 International Driving Documents

An International Driving Permit is generally used together with a valid domestic driving licence and may be subject to different requirements depending on the destination.

Recognition, validity periods, translation requirements and driving rules may vary between countries and jurisdictions.

Customers are responsible for checking the applicable requirements with the relevant authorities and vehicle rental company before travelling.

04 Customer Information

Customers are responsible for ensuring that all information submitted during an application is correct and complete.

  • Full name and personal details.
  • Date of birth.
  • Driving licence information.
  • Photograph and supporting documents.
  • Delivery and contact information.

Incorrect or incomplete information may result in processing delays or may affect the ability to provide the requested service.

05 Payments

Orders may require payment before processing begins. Customers should verify the order information before completing payment.

Payment processing may be handled through third-party payment providers. Their own terms, conditions and privacy policies may also apply.

06 Refunds & Cancellations

Refunds and cancellations are subject to the applicable refund policy and the processing status of the order.

For complete information about refund eligibility, please review our dedicated refund policy.

View Refund Policy →

07 Privacy & Personal Data

We may collect personal information required to process applications, payments, orders and customer support requests.

Personal information should only be submitted through the appropriate areas of the website and should be accurate and up to date.

Additional information about the handling of personal data should be reviewed in our privacy documentation when available.

08 Third-Party Services

Our website may use third-party services for functions such as payment processing, email delivery, hosting, analytics or other technical services.

Third-party providers may have their own terms and privacy policies which apply to their respective services.

09 Limitation of Information

Information published on this website is intended to provide general guidance and should not be considered legal advice.

Driving regulations and requirements can change. Customers should verify current requirements with the relevant authorities before travelling.

10 Contact & Support

If you have questions regarding an order, application, payment or any information on this website, our support team can assist you.

Contact Support →

Important Notice

Requirements for international driving, International Driving Permits and vehicle rentals can differ depending on the country, licence origin and duration of stay. Always verify the current requirements before travelling.

Last updated: August 2026

Refund Policy

Learn about refund eligibility, cancellations and the refund request process.

View Refund Policy

Frequently Asked Questions

Find answers about applications, documents, payments and delivery.

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Support Centre

Need assistance with your order or application? Visit our support centre.

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Contact Us

Send a message to our support team if you need assistance with your order.

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An International Driving Permit is a supplementary translation document and does not replace your valid national driving licence. Always carry your valid national driving licence when driving abroad and check the requirements applicable to your destination.